A change of managing agent transfer procedure A schedule of condition prior to handover, with a detailed report of our findings Bespoke financial reporting on all aspects of income, service charge and ground rent Communication tools for all residents, keeping all parties informed Regular board meetings, with management reporting in advance and minute production Regular inspections with our time and date stamped inspection survey A board of directors 24/7 management tool application Resident meetings Capital expenditure plan management for longer term maintenance Company secretarial service

A new build development

Brand awareness review and compliance Advice on building design and service needs Assistance with planning permission challenges Consultation with legal advisers on draft leases Creation and implementation of residents’ management companies Setting and managing service charge budgets and reserve funds Capital expenditure plan production The initial recruitment of maintenance contractors and staff Sales team support on a variety of aspects

London Block Management Services

15k+units currently managed
£10bncombined portfolio value
£50mof client funds held

£50mof client funds held

15k+units currently managed

£10bncombined portfolio value

£50mof client funds held

15k+units currently managed

London's leading managing agent

At KFH, our longevity, experience, service and results as a managing agent are second to none and a comfort for many, meaning we retain clients and our staff.

Our client base is one of the largest and longest established, tracing its roots back to the company’s formation in 1977. Our property management team provides proactive advice on the management of your residential property, whether for a Resident Management Company, Right to Manage Company, investor landlord or house builder.

Here is an overview of some of the services we provide:

- A change of managing agent transfer procedure
- A schedule of condition prior to handover, with a detailed report of our findings
- Bespoke financial reporting on all aspects of income, service charge and ground rent
- Communication tools for all residents, keeping all parties informed
- Regular board meetings, with management reporting in advance and minute production
- Regular inspections with our time and date stamped inspection survey
- A board of directors 24/7 management tool application
- Resident meetings
- Capital expenditure plan management for longer term maintenance
- Company secretarial service
- Brand awareness review and compliance
- Advice on building design and service needs
- Assistance with planning permission challenges
- Consultation with legal advisers on draft leases
- Creation and implementation of residents’ management companies
- Setting and managing service charge budgets and reserve funds
- Capital expenditure plan production
- The initial recruitment of maintenance contractors and staff
- Sales team support on a variety of aspects

Why use KFH Block Management?

Onboarding with KFH

The thought of changing managing agent can be a daunting one, however over the years we have learnt that the key is to ensure there is sufficient resource to manage a smooth handover, allowing the property manager to focus on the job in hand.

On changing to KFH Block Management, we ensure a smooth transition through the following process:

After our initial due diligence, each property is assessed with a visit and discussion with you, followed by a presentation of the management proposal, including options for the type of service and frequency of visits. We aim to include as much as possible within the set annual price, avoiding any concerns with a list of extra over costs, hence delivering complete transparency.

Allowing a property manager and their team to have time to manage is key to a successful experience. With a minimum fee arrangement and sensible portfolio sizes, along with our robust support team, we deliver an exceptional service.

Interested in changing managing agent?

Our team

We are a hands-on team of experienced professionals all working towards providing excellent property management services for our clients. Our team is our biggest asset and represents KFH to our clients on a daily basis, so the longevity of our staff is paramount to what we do and we only recruit the most talented individuals. We invest heavily in training and provide a unique support structure to ensure our people have the right tools and confidence to deliver the very best service possible.

Our team consists of either RICS or IRPM qualified property managers and property assistants, specialist service charge account managers with separate credit control, insurance and subletting support teams and general administration. We also have a dedicated team of property risk analysts to cater for the latest Government Building Safety legislation, such as external facades, general fire safety and health and safety risk.

With over 250 staff across our clients’ properties, the HR structure and support is key to managing and engaging with our clients’ staff. Site staff are the focal point for our customers and play an integral part of the team and service delivery. Staff training with certification is undertaken throughout the year and we provide client contract review advice and a range of staff wellbeing initiatives.

The key to our success is great people.

Four decades of block management experience

Client recommendation is at the heart of what makes our block management business in London so successful. Our dedicated team of property professionals are experts in their field across the Capital. As testament to this, in addition to new clients, we are proud to still be working with clients who came to us when we formed in 1977.