Accessible renting

We're committed to improving inclusion in the property sector.

KFH has partnered with AccessiblePRS to support tenants in the private rented sector with accessible housing needs. The partnership aims to change the narrative around accessibility and to support tenants and landlords alike by understanding its relevance and benefits.

The challenge

Over 1.8 million people in the UK require accessible housing, including wheelchair users, people with disabilities, and older adults with limited mobility.

Unfortunately, securing suitable rental accommodation remains a significant struggle for many. Research shows that 91% of wheelchair users face barriers when searching for private rentals.

A key issue lies in the lack of detailed information on property listings. Missing details regarding accessibility features prevent individuals from making informed decisions, leading them to miss out on potentially suitable homes.

Through our partnership with AccessiblePRS our teams are ready to support both tenants with accessible housing needs, as well as landlords with advice on how to make their property more accessible for disabled renters.

Carol Pawsey
Group Lettings Director
Kinleigh Folkard & Hayward

What we are doing

AccessiblePRS is providing all our lettings staff with training on how to adjust our marketing collateral to enable people with accessibility housing needs to access a property’s suitability easily and quickly.

We will be redesigning our property marketing and internal systems by improving information provided about our rental properties. We have implemented standardised key phrases and terminology to clearly highlight accessibility features in each listing.

We have ensured the most common considerations are covered:

Step-free access
Width of doorways
Wheelchair accessible bathrooms and/or wet rooms
Lateral living (any property with a kitchen, living room, bathroom and at least one bedroom on the entry level)

Additionally, we've revamped our floorplans and photography to provide better clarity on accessibility aspects of the property. This means potential tenants with specific needs can quickly identify suitable homes and make informed decisions without wasting time on unsuitable options.